Thank you for choosing Pepperhub, your trusted e-commerce website for agricultural products and services. We are committed to providing you with the best shopping experience, and part of that commitment is to ensure that your orders are shipped quickly and accurately. Here’s what you need to know about our shipping process:
Processing Time
your order will be dispatched within 7 working days after your transaction has been confirmed. Processing times may be longer during peak seasons or holidays, but we will inform you of any delays. Orders received after 2 pm EST will be processed on the next business day.
Shipping Rates
We offer competitive shipping rates to ensure that you get your products at the best possible prices. Shipping rates are based on the weight and dimensions of your order and your delivery location. You can get an estimate of your shipping costs by entering your zip code on the product page or at checkout.
Shipping Methods
We offer several shipping methods to meet your needs:
- Standard Shipping: Orders are shipped via ground service and typically arrive within 7-15 business days.
- Expedited Shipping: Orders are shipped via priority service and typically arrive within 5-8 business days.
- Freight Shipping: Large or heavy orders may require freight shipping, which may take longer to arrive but is necessary to ensure the safety and quality of your products.
Order Tracking
We provide tracking information for all orders so that you can track your shipment’s progress and know when to expect your delivery. You will receive an email with your tracking number once your order has been shipped.
Delivery
We deliver to physical addresses within the India. We do not currently ship internationally. Orders are delivered during standard business hours, Monday through Friday.
Order Deliveries are done by our delivery partners. Delivery dates and all other conditions shown in the tracking page of the Courier Partner will be final. Expectations may occur in case of natural calamities / pandemics. Pepperhub is not responsible for Delay in deliveries or change in delivery dates. These are completely based on the courier partner live conditions.
Delivery Issues
If your order is lost or damaged during shipment, please contact us immediately so we can investigate with the shipping carrier. We will do our best to resolve any issues and ensure that you receive your products as soon as possible. Order Deliveries are done by our delivery partners. Delivery dates and all other conditions shown in the tracking page of the Courier Partner will be final. Expectations may occur in case of natural calamities / pandemics. Pepperhub is not responsible for Delay in deliveries or change in delivery dates. These are completely based on the courier partner live conditions.
*We always intend to provide you with best service from our courier partners and we will also be in contact with them for the same.
Thank you for choosing Pepperhub for your agricultural needs. If you have any questions or concerns about shipping, please don’t hesitate to contact us.